Overview
Techline is a web-based platform that helps people book computer services online — like laptop repairs, PC setup, or internet troubleshooting. What made this project unique was its online booking system and the ability to send technicians directly to the user’s location.
I joined as the UI/UX designer and redesigned the entire platform from scratch. My goal was to create a user-friendly and responsive experience that works across all devices
My Role & Contributions
I was responsible for turning an incomplete website into a complete, usable platform:
- Rebuilt the full UI and added missing pages
- Designed a smooth online booking system
- List ItemCreated a clickable Figma prototype to present user flow and functionality
- Designed responsive layouts for desktop and mobile
- Worked with developers remotely to ensure a smooth handoff and clear implementation
- Managed a large number of service-specific pages, including visuals and content
- Contributed to Tech2Learn, a sub-platform focused on computer donations and youth tech education
Challenges & Outcome
One major challenge was dealing with the high volume of content and service pages. I had to keep the structure clear while guiding users step-by-step toward booking.
In the end, we delivered a responsive, clean, and engaging website that helped users easily find services and connect with the team. The client was satisfied, and the dev team implemented the design with minimal friction.
Reflection
Designing at scale means balancing creativity with clarity. This project taught me how to manage detailed systems and deliver designs that stay strong even with a lot of content.
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